Exploration of smart meter installation in the UK


Consumers can immediately benefit from smart metering, which helps them manage their energy consumption. Smart metering is also a crucial facilitator for the transition to a more flexible energy market and the achievement of net-zero emissions by 2050. The information is provided to users in almost real-time and is expressed in pounds and pence, allowing them to better control their energy use, save money, and lower emissions.

  • A further benefit of smart meters is the elimination of anticipated billing, which allows consumers to better plan their budgets by only being charged for the energy they really use.
  • Energy providers are responsible for installing smart metering hardware, which includes a smart electricity meter, a smart gas meter, a communications hub, and an in-home display, without charging a fee up front.
  • Our job is to oversee how providers are adhering to their commitments regarding smart meters. A price control is one of the ways we regulate the Data Communications Company (DCC).
  • To assist stakeholders in navigating and comprehending the requirements relating to advanced and smart meters, we have produced a brief smart metering license guide. The guidelines in this manual are solely meant to be used as a resource; they are not intended to amend or take the place of the terms of the gas and electricity service licenses.
  • The SMICoP (Smart Meter Installation Code of Practice) outlines the minimal requirements suppliers must adhere to in relation to customer-facing parts of smart meter installations, and includes particular demands relating to vulnerable customers. On the SMICoP website, you may get the most recent version of the plan, as well as other helpful details (such modifications made after it was first adopted).

Smart Energy Code (SEC)


The DCC's services are provided under the conditions of the SEC, an industry code that also outlines additional rules for the end-to-end management of smart meters. We are accountable for authorizing any changes to guarantee that the interests of consumers are safeguarded, just like with other industry codes.

In our Industry codes and standards section, you can learn more about the Smart Energy Code (SEC). We publish all decisions pertaining to the code in the Industry code publishing section's code decisions and notices library.

Best smart meter installation timelines


  1. By the end of December 2021, energy providers must take all practical measures to put out smart meters to all of their residential and small-business clients. All gas and electricity providers will be required, starting in January 2022, to meet contractual yearly installation objectives for the installation of advanced and smart meters among their non-smart consumers by the end of 2025. Suppliers are required to post their yearly goals on their websites. The percentage of a supplier's customer base without a smart or advanced meter is used to reset the annual targets each year.
  2. The Department for Business, Energy, and Industrial Strategy (BEIS) releases Smart Meter Statistics every three months if you're interested in learning how many smart meters have been placed and are being used in the United Kingdom. Visit our getting a smart meter website for more information if you're a consumer interested in learning more about smart meters and the deployment.
  3. A non-profit organization called Smart Energy GB was founded to oversee the nationwide consumer engagement campaign for smart meters. It does not fit smart meters, is not a supplier of electricity, and is independent of the government. The purpose of Smart Energy GB is to educate everyone on how to utilize their smart meters and comprehend its advantages, including low-income, vulnerable, and prepay clients. The Smart Energy GB website has additional details on the advantages of smart meters, including what they are and how they operate.

Frequently Asked Questions( FAQs)


In the UK, how many smart meters will be installed by 2022?

At the end of the second quarter of 2022, there were 1.6 million advanced, and smart meters installed across small non-domestic locations in Great Britain, accounting for 48% of all meters (or 50% when smart meters in traditional mode are included).

With a smart meter, can your gas and electricity be shut off?

If your home has a smart energy meter, your supplier might be able to cut off your supply remotely without gaining access to your meter. However, they must have: been in touch with you to go over your debt payback choices, such as a repayment plan; before doing this.

Can I prevent the installation of a smart meter in the UK?

Turning down a smart meter.
If you don't want a smart meter, you don't have to accept one. Contact the Citizens Advice consumer helpline if your supplier insists you have one fitted. You can have trouble seeing all tariffs if you reject a smart meter.

Why do smart meters exist in the first place?

They support cost-effective energy management. An in-home display that comes with smart meters provides a nearly real-time view of energy usage. You can view your expenses in pounds and pence, which might motivate you to use less energy. Energy corporations' ability to manipulate smart meters No. Although smart meters may send and receive information from suppliers, this does not mean that your supplier will find it simpler to cut off your energy supply. The same stringent guidelines that are in place for regular meters continue to safeguard you.

A phase-out of smart meters is planned?

The Department for Digital, Culture, Media and Sports, as well as Mobile Network Operators, released long-term plans in December 2021 that called for the termination of 2G and 3G networks by the end of 2033. Industry insiders point out that only the communications center will require replacement; not all smart meters.

Can a magnet make an electric meter slower?

The positioning of a magnet could lower the current reading and, as a result, lower the reported active power if the electricity meter uses a current transformer (CT) current sensor.

How many homes in the UK are equipped with smart meters?

At the end of 2021, there were 26.1 million smart meters in home residences in Great Britain, accounting for 50% of all domestic meters across both large and small energy suppliers.

What causes my smart meter to read so high in the morning?

When examining the morning prices displayed on your smart meter's In Home Display (IHD), it is important to take your daily standing charges into account. These fees can change depending on the rates of your current plan, and are often added to your daily energy bills around midnight each day.

Will Smart Meters be required?

Although having a smart meter installed is not required, everyone will have the option to update to a new smart meter. You can use your present meter until its certificate expires if you'd rather not have a smart meter. Visit the website of ESB Networks for further details on the roll-out of smart meters.

What will happen if you are discovered using a magnet on your electricity meter?

Theft of electricity is prohibited. A fine or prison time may be imposed if you are discovered tampering with your supply or meter.

Exists a drawback to using a smart meter?

Mobile technology (network coverage) is used by smart meters to interact with energy providers, and a poor signal can cause this connection to break. The likelihood is that a smart meter may have trouble operating in your home if you reside in particular rural locations or those infamous for having poor mobile phone signals.

How long will free smart meters last?

By the end of 2025, gas and electricity providers must provide and install smart meters for every Briton at no additional charge. Use our service to get in touch with your electrical supplier first if your gas and electricity come from different sources.

British Gas, do they require smart meters?

When you can order one, your provider will let you know. You can ask for one as well. Smart meters must be installed in every home in Great Britain, according to all energy providers. The implementation strategy is described on the Smart Energy GB website.

If someone has tapped into your electricity, how can you tell?

If your meter continues to operate even after you turn off the circuit breakers, there is a power theft issue between the electric panel and the meter. It may be a clue that someone has tampered with your meter if the numbers on the dial are moving incorrectly or not at all.

Is energy more expensive with a smart meter?

In actuality, smart meters typically save you money. This is because they frequently result in a decrease in your energy use.

When you install a smart meter, what happens to your old meters?

You will receive either a gas smart meter or an electricity smart meter, depending on whether you are replacing one or both. Usually, these smart meters are installed in the same spot as your old meters. The installer will initially ask you if they need to be installed close by.

Why is the government advocating for smart meters?

The government wants to achieve net-zero emissions by 2050, thus it is implementing smart meters. Leading and overseeing the rollout is the Department for Business, Energy & Industrial Strategy (BEIS).
Smart meters may deliver inaccurate readings. After a week, the researchers compared the energy input they made to the system with the current the meter measured. The discrepancies between the two figures were then calculated. Nine smart meter devices were examined, and five of them produced readings that were excessively high.

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